Confidentiality
Our service is confidential, and we will attempt to protect your confidentiality and will not pass on your personal details or any other information that could identify you without your permission.
This will be the case unless:
- we believe there is a risk of harm to you or someone else
- there is a legal requirement for us to disclose your information
The following examples explain how and when we may have to disclose information, both with and without your permission.
We can always share information with other people/agencies if we have your informed consent to do so, for example with Criminal Injuries Compensation Services to progress a claim you’re making.
If you give us reason to believe that you or someone else is at risk of significant harm, we may need to inform another agency such as social services or the police. Unless that risk is imminent we will try to discuss the situation with you before disclosing anything.
If we suspect that a child or young person is at risk of harm we must inform social services. This is a legal requirement.
If a judge directs that information must be disclosed to the court, we will comply with the direction, but we will always try to let you know before we do so.
Victim Support NI may record calls for quality and training purposes.
Victim Support NI is often asked by the media to provide ‘case studies’ to explain the impact of crime on individuals and to illustrate the wider issues around a particular crime. We do so only with the consent of the individuals involved. If you would like to take part in research, or be available for media interviews, you can let us know using our Contact Form or by emailing info@victimsupportni.org.uk
