Help at Court - Support
Going to court can be a stressful and bewildering experience, for victims of crime, their families, and for witnesses called to give evidence. Our Witness Service offers emotional support and practical information to people going to court. This can include offering witnesses a chance to visit the court before giving evidence, explaining court procedures, accompanying a victim or witness into the courtroom, and offering the opportunity to talk over the case when it has ended.
The Witness Service is free and confidential and is available to prosecution witnesses over the age of 18. Younger victims of crime are supported in court by the NSPCC’s Young Witness Service.
Special Measures
For vulnerable victims, or those with additional needs, the criminal justice system has introduced what it calls special measures in court, to make it easier for people who need extra help to give evidence. These measures can also available to witnesses who are being threatened or intimidated.
Special measures can include:
- the use of screens or curtains so you don’t have to see the defendant across the courtroom
- giving evidence from outside the courtroom via a live video link or from a Remote Evidence Centre (in an entirely separate location to the courthouse).
- clearing the public gallery so that you can give evidence in private
- making a pre-recorded video of your statement
- getting members of the court to remove their gowns and wigs, so that they look more ‘normal’.
In addition to these special measures, a Registered Intermediary may also be available to help vulnerable witnesses who have communication difficulties give their evidence at court. Communication aids, such as alphabet boards, may also be used.
If you feel that you have any specific needs or require special measures in court, please inform your case officer in the Victim Witness Care Unit (VWCU).
